Terms & Conditions

COVENANT is a Christian apparel and lifestyle brand creating faith-inspired clothing and merchandise.

Our products may incorporate biblical themes, Scripture references, Christian symbolism, original artwork, typography, and other faith-based creative elements.

Product availability, designs, colors, pricing, materials, and specifications may change from time to time.

By using our Services or placing an order, you represent that you are legally capable of entering into a binding agreement or that you are using the Services with the permission and supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or otherwise interacting with our Services.

We make reasonable efforts to display our products accurately.

However, colors, textures, sizing, print placement, embroidery, garment appearance, and other characteristics may vary slightly from photographs, digital mockups, or what appears on your screen.

Differences may result from:

• Screen and display settings;
• Manufacturing tolerances;
• Garment sizing variations;
• Fabric characteristics;
• Printing or embroidery processes;
• Dye lots;
• Product supplier changes; or
• The handmade or individually produced nature of certain items.

Such reasonable variations are not necessarily considered defects.

Please review all available product descriptions and sizing information before ordering.

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right to refuse, cancel, limit, or modify an order where reasonably necessary, including because of:

• Product availability;
• Pricing or listing errors;
• Suspected fraud;
• Payment issues;
• Shipping restrictions;
• Technical errors; or
• Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been collected, we will refund the amount paid for the canceled portion of the order.

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other fees will be shown during checkout when required.

Prices and promotions may change without notice. A price change will not normally affect an order that has already been accepted.

You authorize us and our payment processors to charge the payment method provided for your order.

We do not directly store complete payment-card information when payment processing is handled by a third-party payment processor.

Certain COVENANT products or collections may be offered through pre-order.

A pre-order means you are purchasing an item before it is ready for normal shipment.

Estimated production and shipping dates are estimates and are not guaranteed delivery dates.

Production schedules may be affected by garment availability, printing, embroidery, fulfillment partners, carriers, supply-chain delays, weather, or other circumstances outside our reasonable control.

If a significant delay occurs, we may provide updated information using the contact information associated with your order.

By purchasing a pre-order item, you acknowledge that fulfillment may take longer than an ordinary in-stock purchase.

Any cancellation or refund rights applicable to a pre-order will be governed by our posted Return & Refund Policy and applicable law.

Some COVENANT merchandise may be produced specifically after an order is placed through COVENANT or one of our production and fulfillment partners.

Because garments may be individually printed, embroidered, or otherwise produced, minor variations in print placement, dimensions, garment color, or appearance may occur.

These variations are a normal part of apparel production unless the product is materially defective or materially different from what was ordered.

Shipping times may vary due to the provider and carrier schedules. We do our best to keep you informed every step of the way with live tracking and status updates.

Because each garment is produced specifically upon order, please allow 3–7 business days for production before shipment. Shipping timelines represent carrier estimates and are not guaranteed delivery dates.

Once an order is transferred to a shipping carrier, circumstances outside our control—including adverse weather, postal hub delays, or customs clearance—may affect delivery.

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.

Risk of loss and legal title to merchandise transfer as provided by applicable law upon carrier transfer.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Returns, exchanges, replacements, and refunds are governed by the official COVENANT Returns & Exchanges Policy in effect at the time of purchase.

Please review that policy before placing your order. Returns must be requested within 30 days of delivery, require prior written authorization, and items must be in unworn, unwashed condition with tags attached (trying on is permitted).

Nothing in these Terms limits any refund, return, warranty, or consumer-protection rights that cannot legally be waived.

If you receive an item that is damaged, materially defective, or different from the product you ordered, please contact us promptly using the contact information provided on our website.

We may request photographs or other reasonable information to verify the issue and assist with a replacement, refund, or other appropriate resolution.

Normal wear and tear, improper laundering, misuse, accidental damage, or failure to follow garment-care instructions are not considered manufacturing defects.

Customers are responsible for reviewing product specifications and following the recommended care instructions provided on garment tags, product listings, and our official Size Guide.

100% Ring-Spun Cotton Apparel (T-Shirts & Long Sleeves): Our tees and long sleeves are crafted from premium 100% ring-spun cotton. While garments undergo pre-shrinking treatments during the garment-dyeing process, natural 100% cotton fibers inherently experience standard residual shrinkage of approximately 3% to 5% when laundered, particularly if washed in warm or hot water or dried with high heat. Such normal dimensional change is an inherent property of natural cotton and does not constitute a defect or failure of material.

80/20 Cotton/Polyester Fleece (Crewnecks & Hoodies): Our heavyweight crewnecks and hoodies are engineered with an 80% ring-spun cotton and 20% polyester blend. The polyester core provides superior dimensional stability, structural resilience, and significantly higher resistance to shrinkage compared to 100% cotton garments.

Recommended Laundering: To preserve garment dimensions, fabric loft, and print vibrancy, we advise washing all apparel inside-out in cold water with like colors and tumbling dry on low heat or hanging to dry. Never iron directly over printed or embroidered designs, and avoid chlorine bleach.

COVENANT is not responsible for shrinkage, color fading, or damage resulting from failure to adhere to recommended laundering guidelines.

Unless otherwise indicated, the COVENANT brand identity and original content available through our Services—including original designs, graphics, artwork, photographs, logos, product names, slogans, layouts, website content, and other creative materials—are owned by or licensed to COVENANT and are protected by applicable intellectual-property laws.

You may not reproduce, manufacture, copy, distribute, sell, modify, commercially exploit, or create unauthorized derivative products from our protected materials without written permission.

Purchasing a COVENANT product does not transfer ownership of the intellectual-property rights associated with its design.

COVENANT products may contain quotations, references, adaptations, or excerpts from Scripture.

Individual Bible translations may be subject to separate copyrights, trademark rights, attribution requirements, or quotation policies maintained by their respective publishers or rights holders.

Where required, COVENANT will seek to comply with applicable permissions, attribution requirements, and usage policies.

References to third-party works, organizations, trademarks, or materials do not necessarily imply sponsorship, affiliation, or endorsement.

The COVENANT name, logos, brand marks, original slogans, product branding, and other source-identifying materials may constitute trademarks or other protected intellectual property.

Nothing contained in the Services grants you permission to use COVENANT branding in connection with another business, product, website, social-media account, or commercial activity without our written permission.

If you voluntarily submit a product review, photograph, testimonial, social-media content, or other material to COVENANT, you represent that you have the right to submit that material.

Where you expressly authorize us to use submitted material for marketing or promotional purposes, you grant COVENANT a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, and use that material for the authorized purposes, subject to applicable law.

We will not knowingly claim ownership of your original content merely because you submitted it to us.

Promotions, giveaways, discounts, referral programs, early-access offers, and promotional codes may be subject to additional terms.

Unless otherwise stated:

• Promotional offers cannot be redeemed for cash;
• Discounts cannot be combined where prohibited by the promotion;
• Codes may have expiration dates or usage limits; and
• We may cancel promotions affected by fraud, abuse, or technical errors.

If you voluntarily subscribe to COVENANT marketing communications, you may receive product announcements, collection launches, pre-order notices, promotions, brand stories, and other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.

Transactional communications concerning purchases, shipping, account security, or customer service may still be sent when necessary.

You agree not to misuse our website or Services.

You may not knowingly:

• Attempt to gain unauthorized access to our systems;
• Introduce malicious software;
• Interfere with website operation;
• Scrape or harvest information in violation of applicable law;
• Use our Services to commit fraud;
• Impersonate another person;
• Violate intellectual-property rights; or
• Use our Services for unlawful purposes.

We may restrict access to the Services where reasonably necessary to protect COVENANT, our customers, or third parties.

COVENANT may use third parties for services including payment processing, website hosting, analytics, email communications, printing, manufacturing, fulfillment, and shipping.

Those third parties may have their own terms and privacy practices.

COVENANT is not responsible for independently operated third-party websites or services except to the extent required by applicable law.

We strive to maintain reliable access to our website but cannot guarantee that the Services will always be uninterrupted, secure, or error-free.

We may modify, suspend, maintain, or discontinue portions of the Services when reasonably necessary.

To the maximum extent permitted by applicable law, the Services and website are provided on an “as is” and “as available” basis except for warranties expressly provided by COVENANT or warranties that cannot legally be disclaimed.

We do not warrant that the website will always be uninterrupted, error-free, or free from harmful components.

Nothing in these Terms excludes warranties or consumer rights that cannot be excluded under applicable law.

To the maximum extent permitted by applicable law, COVENANT and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase of products.

Where permitted by law, COVENANT's total liability arising from a particular purchase will not exceed the amount you paid to COVENANT for the product or order giving rise to the claim.

These limitations do not apply where liability cannot legally be excluded or limited.

To the extent permitted by applicable law, you agree to indemnify and hold COVENANT harmless from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of the Services, infringement of another party's rights, or material violation of these Terms.

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable federal law or mandatory consumer-protection law provides otherwise.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND COVENANT TO ARBITRATE CERTAIN DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

1. Informal Resolution First: Prior to filing any formal legal claim, arbitration, or lawsuit, you and COVENANT agree to make an earnest, good-faith effort to resolve any dispute, controversy, or claim informally. The initiating party must send written notice of the dispute—including your full name, email address, order number (if applicable), and a concise description of the claim and desired resolution—to support@covenantclothingline.com. Both parties agree to engage in informal negotiation for thirty (30) calendar days from receipt before either party may initiate binding arbitration.

2. Mandatory Binding Individual Arbitration: If the dispute is not resolved through the 30-day informal process, any dispute, claim, or controversy arising out of or relating to these Terms, our Services, product purchases, marketing communications, or your relationship with COVENANT shall be determined by binding individual arbitration before the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified herein. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement.

3. CLASS ACTION WAIVER: YOU AND COVENANT MUTUALLY AGREE THAT ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO CONSOLIDATE CLAIMS OF MULTIPLE PARTIES OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

4. JURY TRIAL WAIVER: YOU AND COVENANT EXPRESSLY WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A TRIAL BY JURY IN A COURT OF LAW. Instead, a neutral arbitrator shall resolve all claims on an individual basis.

5. Exceptions: Notwithstanding the agreement to arbitrate, either party may: (a) bring an individual action in a small claims court of competent jurisdiction so long as the claim remains individual and within the court's statutory limits; and (b) seek temporary, preliminary, or permanent injunctive relief in a court of competent jurisdiction to protect against the infringement, misappropriation, or violation of intellectual property rights, trademarks, or copyrights.

6. Arbitration Fees: The payment of all filing, administrative, and arbitrator fees will be governed by the AAA Consumer Rules. COVENANT will not seek reimbursement of its attorney fees or arbitration costs unless the arbitrator determines your claim was frivolous or brought for an improper purpose.

7. 30-Day Opt-Out Window: You have the right to opt out of this arbitration agreement by sending written notice of your decision to support@covenantclothingline.com within thirty (30) days of your first purchase or first use of the website. Your opt-out notice must include your full legal name, shipping address, order number (if applicable), and an express statement that you reject this arbitration provision. Opting out will not affect any other section of these Terms.

We may update these Terms from time to time to reflect changes to our business, products, Services, or legal obligations.

The updated version will be posted with a revised “Last Updated” date.

Changes will apply prospectively unless applicable law permits otherwise.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law. If the Class Action Waiver in Section 25 is found unenforceable as to a particular claim or request for relief, then that specific claim or request shall be severed and decided in court, while all remaining claims proceed in individual arbitration.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional terms presented during a particular transaction, constitute the applicable agreement between you and COVENANT concerning your use of the Services and purchases from us.

Questions regarding these Terms may be submitted through the contact information listed on the COVENANT website.